My story

The why behind Marshall Harmony.

A business named after my two children, built on the belief that recruitment should be done properly, or not at all.

Marshall and Harmony are my children's middle names. They are the true inspiration, and the why, behind everything I have built.

What started as a lifestyle business, a way to spend more time with my family, became something far bigger than I ever planned. It grew into a team. And it let me offer the people who work with me the same thing I wanted for myself: the chance to build a career around the family they love, not in spite of it.

I have spent 26 years in recruitment. I trained at two of the most recognised names on the high street before going out on my own. And after more than two and a half decades, I still get the same buzz when I offer someone a job. I still find it just as hard to tell someone no when they think they have found the perfect role.

That feeling is the reason I never went corporate with this. I did not want to build a CV factory. I wanted to build something that treated people like people.

Outside of recruitment, I am a parent and a trained singer. I perform for charity and in local productions, and I produced a musical that won a NODA award for Best Musical in the region in 2025. I live in Shropshire with my family. The same instinct runs through all of it: pay attention to people, and take the work seriously without taking yourself too seriously.

"I am often introduced as the recruiter who is not like the rest. That is what people say when I am not in the room, and it means more to me than any pitch I could ever give."

What I believe

Recruitment, done differently.

Listen first

I do not start with a job spec. I start with a conversation. People tell me I have a sixth sense for who is right for a business. The truth is simpler: I just listen properly.

No bun fights

If I am working a role, no one else is. I will not send you a stack of CVs and hope for the best. Exclusivity is what makes doing the job properly possible.

Skin in the game

I do not charge upfront. I would not sleep at night if I took money before delivering. The work happens first. That is the deal.

People, not transactions

I will not disappear when things get tricky. I check in. I prepare people. I stay in touch long after the placement is made.

Give back

Every placement includes a donation to Acorns Children's Hospice, where I am proud to be a Brand Ambassador. It makes the work mean more.

Family first

This business is named after my children. That is not a marketing line. It is the operating principle for me and for everyone on my team.

The journey

How I got here.

2000s

Learning the craft

More than a decade at two of the UK's most recognised recruitment agencies, recruiting across all levels and most industries.

2014 to 2021

Stepping up

Regional and management recruitment roles across the West Midlands, Staffordshire and Shropshire, including senior, director and technical engineering positions.

2021

Marshall Harmony begins

Laura takes full ownership and launches Marshall Harmony, an independent consultancy built around manufacturing and engineering, named after her two children.

2024

Finding her voice

Launches the podcast Hire Me... Maybe? and becomes a regular voice on the manufacturing skills shortage and ethical recruitment.

2025

Giving back

Becomes a Brand Ambassador for Acorns Children's Hospice, and begins donating to Acorns on every placement.

Today

A growing team

Marshall Harmony and Marshall Harmony Executive serve clients across the Midlands, with a 92% fill rate and 82% retention at twelve months.

Sound like your kind of recruiter?

Whether you are hiring, looking, or just want to talk about doing recruitment a better way, the door is open.

Work with me Listen to the podcast